IC Diary Support

IC Diary is a private diary for people living with interstitial cystitis (IC), also known as bladder pain syndrome. It stores diary data locally and does not require an account.

For help, include:

• your iOS version and device model;
• the IC Diary version;
• a short description of what happened and the steps that led to it.

Do not send health records, backup files, or other sensitive information unless it is strictly necessary and you understand how it will be handled.

Write to tsamaladze@gmail.com. Replies are sent from the same address.

Common questions

Where is my data stored?

On your device. IC Diary has no account or cloud synchronization.

How do I move or back up my data?

Open Settings and use the backup export. Store the exported file somewhere you trust. Importing a backup replaces the matching local diary data.

Why did I not receive a reminder?

Check that reminders are enabled in IC Diary and that notifications are allowed in iOS Settings.

How do I delete my data?

Delete IC Diary from the device. Export a backup first if you may want the records later.

Поддержка IC Diary

IC Diary — приватный дневник для людей с интерстициальным циститом (ИЦ), также известным как синдром болезненного мочевого пузыря. Приложение хранит записи локально и не требует аккаунта.

Перед обращением укажите версию iOS, модель устройства, версию IC Diary и последовательность действий, после которой возникла проблема. Не отправляйте медицинские записи, резервные копии и другие чувствительные данные без необходимости.

Пишите на tsamaladze@gmail.com. Ответ придёт с этого же адреса.